Refund Eligibility
If you are not satisfied with your acrylic geometric wall hangings, you can request a refund within 30 days of receiving the product. Refund requests are valid for unopened, unused products in their original packaging.
Refund Request Process
Please submit a refund request through the contact form on the website or the customer service email. Your request must include your order number, product information, and reason for the refund. We will review your request within 2 business days of receiving it and contact you to confirm the refund.
Return Requirements
Once your refund request is approved, please send the product back to our designated return address. When returning the product, please ensure that the product is well protected during transportation to avoid refund rejection due to damage.
Refund Processing
Once we confirm that the product is eligible for a refund, your refund will be processed within 2 business days and returned to your original payment account. Please note that bank processing time may be delayed.
Special Circumstances
Due to the characteristics of the product, if the product is damaged during transportation or you receive the wrong product, please contact us in time and we will provide a full refund or replacement without the 30-day refund period.
Shipping Instructions
Except for product quality issues or wrong shipments, the shipping costs of refunds will be borne by the customer. We recommend using a trackable mailing service to ensure the safety of returns.
Contact Information
If you have any questions about the refund policy or need further assistance, please feel free to contact us through the customer service email, we will serve you wholeheartedly.
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